RETURNS/REFUNDS: We guarantee that you will be happy with your purchases from us.  If you are dissatisfied at the performance of any purchased products, please contact us within 30 days and we will try to make it right. We will give you either a full refund *, or you may select a similar priced product for no additional fee.  You do not have to return the product you were dissatisfied with and we ask you to discard it appropriately.  We may ask for your input about the product in question to aid us in development of future or existing products.   For questions, concerns, or refund requests, please email us at CaliBareHair@yahoo.com* a refund on your 1st purchase of each product. If you purchase the same item again, and ask for a refund, then we realize you just love our products so much, you want them for free! For free products, please see our Affiliate program, and feel free to sign up and join our family!